Terms and Conditions
Last updated: 1/26/2026
Welcome to FTZ Electrical & Security Systems (“FTZ”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website ftzbd.com (the “Site”) and any content, products, or services made available through it.
By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Site.
1. Definitions
In these Terms:
- “User”, “you”, “your” means any person who accesses or uses the Site.
- “Products” means any security, electrical, or related products offered or described on the Site.
- “Services” means installation, maintenance, consultancy, or other services provided by FTZ.
These Terms apply in addition to any separate written quotations, invoices, or contracts you may have with FTZ. If there is any inconsistency, the written contract or quotation will usually prevail.
2. Use of the Site
2.1 You agree to use the Site only for lawful purposes and in accordance with these Terms.
2.2 You must not:
- use the Site in any way that breaches any applicable local, national, or international law or regulation;
- attempt to gain unauthorised access to the Site, its servers, or any connected systems;
- introduce viruses, malware, or other harmful code;
- use the Site to transmit unsolicited advertisements, spam, or similar communications;
- scrape, copy, or systematically extract data from the Site without our prior written consent.
2.3 We reserve the right, without notice, to restrict, suspend, or terminate your access to all or part of the Site if we believe you are in breach of these Terms.
3. Information on the Site (No Warranty)
3.1 The information on this Site is provided for general information purposes only. While we try to keep the information accurate and up to date, we do not guarantee that:
- content is complete, accurate, or current;
- all products shown are available; or
- all technical specifications and compatibility details are error-free.
3.2 Any reliance you place on information on this Site is at your own risk. Technical and security decisions should be based on a proper site survey and professional advice.
3.3 Product images are illustrative and may differ slightly from the actual product supplied.
4. Quotations, Orders, and Contracts
4.1 Nothing on the Site constitutes a binding offer. Any information about Products or Services is an invitation to inquire only.
4.2 Prices, specifications, and availability shown on the Site are subject to change without notice and may differ from prices given in written quotations.
4.3 Orders, project work, and installations are governed by separate written quotations or agreements issued by FTZ. These will set out:
- final prices and payment terms;
- scope of work and responsibilities;
- delivery, installation, and commissioning details;
- warranty and after-sales service terms.
4.4 An order is considered accepted only when confirmed in writing by FTZ (for example, through an official quotation acceptance, purchase order confirmation, or signed contract).
5. Intellectual Property
5.1 Unless otherwise stated, FTZ owns or controls all intellectual property rights in:
- the Site;
- its text, graphics, logos, icons, images, videos;
- layout, design, and underlying code.
5.2 You may:
- view, download, and print content from the Site for your personal or internal business use only;
You must not:
- copy, reproduce, modify, publish, distribute, or exploit any part of the Site for commercial purposes without our prior written consent;
- remove or alter any copyright, trademark, or proprietary notices.
5.3 All trademarks, brand names, and logos of third parties remain the property of their respective owners. Use of such marks on this Site does not imply endorsement or affiliation unless expressly stated.
6. User Content and Feedback
6.1 If you submit any content to the Site (for example, enquiries, reviews, comments, uploaded files), you:
- grant FTZ a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, and display such content for the purposes of operating and improving our services;
- confirm that you have the right to provide such content and that it does not infringe any third-party rights or applicable laws.
6.2 We reserve the right (but have no obligation) to remove or edit any user content that we consider inappropriate, unlawful, or in violation of these Terms.
7. Third-Party Websites and Links
7.1 The Site may contain links to external websites, resources, or services that are not owned or controlled by FTZ.
7.2 We are not responsible for the content, accuracy, policies, or practices of any third-party websites. Accessing such websites is at your own risk and subject to their terms and policies.
7.3 Links to third-party websites do not imply any endorsement, sponsorship, or recommendation by FTZ unless explicitly stated.
8. Security Systems, Performance, and Risk
8.1 FTZ supplies and installs security and electrical systems to reduce risk and improve safety. However, no system can guarantee 100% protection against theft, intrusion, fire, vandalism, or other incidents.
8.2 System performance depends on many factors including:
- correct design, installation, and configuration;
- ongoing maintenance and testing;
- power supply and network conditions;
- user training and compliance with operating procedures.
8.3 FTZ is not responsible for losses arising from:
- misuse of equipment, improper configuration, or unauthorised modifications;
- failure to maintain systems as recommended;
- acts beyond our reasonable control (e.g., power failure, network outage, natural disasters, deliberate criminal acts).
9. Limitation of Liability
9.1 To the fullest extent permitted by law, FTZ, its directors, employees, and agents shall not be liable for any:
- indirect, incidental, special, or consequential damages;
- loss of profits, revenue, data, goodwill, or business opportunities;
arising out of or in connection with:
- your use of or inability to use the Site;
- any reliance placed on information on the Site;
- any products or services obtained through the Site, except where such liability is explicitly accepted in a written contract.
9.2 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
10. Indemnity
You agree to indemnify, defend, and hold harmless FTZ, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- your use of the Site;
- your violation of these Terms;
- your infringement of any rights of another person or entity.
11. Privacy and Cookies
11.1 Your use of the Site is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal data and how we use cookies and similar technologies.
11.2 By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
12. Changes to the Site and to these Terms
12.1 We may update, modify, or suspend any part of the Site at any time without notice.
12.2 We may also revise these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
12.3 Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Site.
13. Governing Law and Jurisdiction
13.1 These Terms and any dispute arising out of or related to your use of the Site shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles.
(If you prefer a different jurisdiction, update this clause accordingly.)
13.2 You agree that the courts of [Khulna, Bangladesh] shall have exclusive jurisdiction over any disputes or claims arising from these Terms or your use of the Site.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
FTZ Electrical & Security Systems
Address: 04, Poschim Bania Khamar Cross Road; Sonadanga PS
Khulna – 9100; Bangladesh
Phone: +880 1983670727
Email: abir@ftzbd.com